Support Tickets Control in Excel 4.0

CAD $60.00

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  • Fully Editable
  • Compatible with all Excel versions
  • Instant Download
  • One-time charge (no monthly fees)

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CAD $60.00

Description

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Register
Area to register the types of service performed (complaint, support, project follow up, pre or post sale, etc) and the attendants who work for your company

Control of Staff
Monthly register all the tickets (emails or contacts) that your company received and register the status of each one

General Report
See the total number of visits per month and how much each type had to know exactly what is the biggest reason for customers to contact your company

Ticket Status Report by Attendant
List with attendants and number of tickets per status for each of them

Dashboards (General and Attendant)
See the general number of calls made, the volume for each of the possible statuses, and follow monthly and consolidated graphs with the main information of the attendance control worksheet

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Support Tickets Control in Excel 4.0

CAD $60.00

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